Really love an item, but it’s out of stock? We’re happy to help! Feel free to send us a message via the Message Icon at the bottom right corner of your screen or email us at firstname.lastname@example.org. We will respond to you within 1 business day on the availability of your item. If your item is available, you will be able to place a pre-order and we will give you an estimated time of arrival on your item(s). Please note that we do not accept returns or exchanges for any special ordered items. If you have any further questions we are here to help!