• Payment for all pre-order styles will be charged immediately at checkout
  • You cannot cancel/return any pre-ordered items unless they are 8 days past due the approximate shipping date
  • If your shipment is past due and you would like to cancel, please email us at sales@coco-kimono.com. Your refund will be processed via your original form of payment.
  • All pre-order items can be purchased with in-stock styles. They will ship separately unless you request to have everything shipped together.
  • If you order a pre-order item with an in-stock item, you will only be charged one shipping fee. This means that you do not need to pay any extra shipping fees even though items are shipping separately.
  • When items are shipped separately, you will receive a different tracking number per shipment.
  • All pre-orders will be shipped as soon as possible. Pre-orders will usually ship within 1-6 weeks.
  • All pre-orders are Final Sale and cannot be returned or exchanged
  • If you have any questions concerning your pre-order, please email us at sales@coco-kimono.com.